State Farm® Insurance Agent Roy Hooker

"I received outstanding service from Serena while purchasing auto insurance at this State Farm location. Serena was friendly, professional, and knowledgeable, guiding me through the process with great care."

"Working with Ray has been the best insurance company I have worked with. I am in real estate and travel from Ohio - Pennsylvania- Michigan & North Carolina also from Maryland to Arizona and have insurance companies in each state . By far Ray hooker and his team are the easiest and fairest to work with and would recommend them to anybody no need to look around anymore. This group got you covered."

"Roy is my new agent due to the death of my previous agent. I made contact with his office to review my current policy, and I have yet to hear from them. I will attempt to contact them. I will provide an update in the future."

"Roy Hooker's office came highly recommended through my parents. My agent was incredibly knowledgeable and helped me navigate the often murky waters of proper car insurance. I'm very satisfied with the service and expertise of this office and plan to be a customer of theirs for many years to come. Update: two years later and still excellent service. Got proof of insurance for a car purchase extremely quick. My options were explained to me in detail and payment was expedited so I could get on the road and on with my day. Thank you so much Sandra."

"So far so good! Not only have we saved a significant amount of money each month by switching to State Farm from GEICO, but we have also experienced timely service even on Christmas Eve. Thank you, Roy! We are grateful we made the switch…took way too long. Merry Christmas to you and your family and staff!"

"Very attentive and helpful with answering questions. Excellent customer service."

"Anthony was my representative and was very persistent however very kind in all of it. He was very helpful with me knowing I really DO NOT like technology or changing things. Thank you Anthony and have a Blessed Thanksgiving!🦃😋 Patty"

"I have been with State Farm for a very, very long time and hold them in highest regards . they have done everything for me that I have asked, and I would recommend them fully to any of my friends on my relatives."

"Sandra is a gem. I need assistance with Drive Safe after recording a typo for an odometer reading. Sandra was very patient, explained the process to correct the error and confirmed our conversation after submitting the information. It is really nice these days to talk to an associate, especially one that can help!"

"They keep increasing the premium left & right."

"Joseph was a huge help and super friendly with getting me set up for my move to Florida. Excellent customer service and very knowledgeable! I would highly recommend anyone go to him! Thank you so much for everything!"

"This specific office really are kind, professional and provides world class services. When I call everyone answers promptly and efficient. There's so many great services within my policy that has help me keep up with payments no matter what life has thrown at me, as we know we are in critical times. State farm insurance is the best and the Roy Hooker office and staff is phenomenal. Thanks so much for always assisting me!"

"Amazing help all around, especially trying to insure my imported skyline from Japan and had no worries getting it insured through State Farm. They have once again been there for there customers."

"I recently got a quote with Roy Hooker State Farm and worked with Serena. Serena is the best! She took the time to explain the coverages that fit my needs all while saving me money! I couldn’t have asked for a smoother experience with my auto insurance. Thank you so much!"

"Serena was so helpful in helping us navigate our insurance options for our new home. I highly recommend her and Roy Hooker!"

"We recently had the pleasure of working with Serena Ziegler for our home and auto insurance needs, and we couldn't be more satisfied with the experience. From the very beginning, Serena demonstrated exceptional diligence and professionalism, making the entire process incredibly seamless and stress-free. Serena took the time to thoroughly understand our specific requirements and provided us with tailored solutions that perfectly matched our needs. Her expertise and in-depth knowledge of the insurance market was evident in the way she explained the various policy options, ensuring we were fully informed and comfortable with our choices. What truly set Serena apart was her unwavering commitment to go above and beyond. She was always available to answer our questions, no matter how small, and proactively addressed any concerns we had. Her dedication to providing outstanding customer service was evident in every interaction. Thanks to Serena, we now have comprehensive home and auto insurance policies that give us peace of mind, knowing that we are well-protected. We are incredibly grateful for the exceptional service we received and highly recommend Serena and the Roy Hooker Agency to anyone in need of insurance assistance. Thank you, Serena, for your hard work, dedication, and for making what could have been a daunting task an incredibly positive experience!"

"Roy Hooker’s State Farm agency is simply the best. We are treated like friends and Roy personally goes the extra mile when needed. His staff is friendly, courteous and helpful every time we call. Roy fought for our family until the end when we spent weeks getting nowhere with an accident that our daughter was involved in where she was not at fault but the other driver claimed her to be. Once we got the police report showing the truth of the matter Roy made call after call until we got people working in our favor and he stayed in constant contact with us letting us know what was going on and making sure that we stayed in communication they every step. We appreciate and will remain customers of State Farm because of how amazing Roy Hooker was throughout this very difficult process. Thank you!"

"Joseph in the office was extremely helpful in explaining my coverage and actually helped me lower my premium! Highly recommend!"

"My agent Rebekah has been so helpful with all of my questions and needs."

"Fantastic service & sweetest staff. The owner Roy sets the bar high for professionalism & having fun while learning about insurance standards. I highly recommend working with this office, you probably won’t go anywhere else!"

"Great customer service!"

"Rebekah was an awesome agent. Got me the rate I could afford and got back with me quickly. Very knowledgeable and a great personality."

"Very happy with the service."

"Worst ever experience. Searching for zero star. I am wondering a company who is rude with the customer, give least priority to customer, how can they survive? :)"

"I just completed a phone conference with Serena who helped me secure auto insurance. She was very nice, informative and efficient. I was able to complete this business in about 10 minutes. I’d recommend her to anyone."